Implementation & Scaling

How do we structure a GenAI Center of Excellence?

A minimum viable CoE has: a small central platform team (5-15 people) owning shared substrate (vector store, gateway, guardrails, observability, model routing); embedded product engineers in each business unit; a cross-functional governance council; and a lightweight intake process that pushes ownership to business units. Anti-pattern: a big central team owning all use cases — becomes the bottleneck.

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