Framework Dimension 3 of 6

Use Cases & Applications

Portfolio management, ROI tracking, and the deployment discipline behind operational AI use cases.

The Use Cases & Applications dimension measures whether your GenAI investments have a portfolio structure — with ROI targets, prioritization discipline, and post-deployment measurement — or whether you are shipping demos.

Framework v2026.1 · Updated · machine-readable spec

Why this dimension matters

The pilot-to-production gap is where most enterprise GenAI programs stall. Organizations that impose portfolio discipline (kill low-value use cases, double down on high-value) ship 3-4× more production systems per year than those that let every pilot mature independently.

Signals we look for

  • Prioritised use-case portfolio with ROI targets
  • At least one production deployment with measurable business impact
  • Post-deployment monitoring in place

What this dimension looks like at each maturity level

  1. A short list of experimental use cases with no ROI framing.

  2. 2-3 funded pilots with rough success metrics. First business-owned use case.

  3. At least one production deployment with measurable business outcome. Prioritized backlog with owners.

  4. Formal portfolio with stage-gate reviews. Deprioritization of underperforming use cases is routine.

  5. Continuous evaluation pipeline auto-flags drift and quality regressions. New use cases proposed via structured intake.

  6. GenAI capabilities enable entirely new product lines. Use-case discovery is a product-led discipline.

Common blockers

  • Every use case competes for the same central team's attention.
  • No mechanism to deprioritize a use case once launched.
  • ROI is calculated pre-launch but never re-measured post-launch.

How to move up a level

  • Stand up a quarterly use-case portfolio review with kill/scale decisions.
  • Require post-launch ROI reporting at 90 days and 12 months.
  • Publish a public backlog with prioritization criteria visible to all stakeholders.

Glossary

Next steps