Implementation — Advanced
When should we build an internal GenAI platform vs use vendor?
Vendor for anything with < 20 use cases in production or < $2M/year total GenAI spend. Internal platform beyond that scale — commodity infrastructure (routing, caching, guardrails, observability, cost dashboards) is worth building in-house at that volume for cost + control. Vendors still fill specialized layers (guardrails, evals) even inside a large internal platform.
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